Frequently Asked Questions
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Booking and payment
How do I book?
Fill in the quote form on any page, tap a WhatsApp button, or call +91 95790 09209. Send your date, pickup point, group size and plan, and we reply with the right vehicle and a quote.
Why aren't prices shown on the website?
The fare depends on the vehicle, the date, the distance and how long you need it, so every trip is quoted on its own. Send your plan and you'll get a quote for exactly that.
How do I pay, and is an advance needed?
A part advance of about 20% of the quote, paid by UPI, confirms your booking. The balance is paid at the end of the trip. We accept UPI, cash and bank transfer. We don't take cards.
What does the quote include? Are tolls and parking extra?
Fuel and driver charges are included in the quote. Tolls, parking, state entry tax on outstation trips, the driver's allowance on overnight trips, and night charges for driving between 10 PM and 6 AM are extra. Entry tickets, boat rides, river cruises and the Dudhsagar jeep safari are not included.
What if I need to cancel?
Free cancellation up to 24 hours before pickup. After that, or if the group doesn't turn up, the advance isn't refunded. Refunds go back to the same UPI ID or bank account within 5–7 working days. The full terms are in our cancellation and refund policy.
Do you pick up early in the morning or late at night?
Yes. Pickup and drop are available 24×7, so early flights, late trains and late-night returns are all fine. Night charges apply for driving between 10 PM and 6 AM.
Tempo travellers
Does the tempo traveller come with a driver?
Yes. Every vehicle is hired with a driver, so nobody in your group has to drive, find the way or look for parking.
Which size should I book for my group?
Up to 14 people fit the 12 & 14 seater, and 15 to 20 people fit the 17 & 20 seater. If you're carrying a lot of luggage, mention it when you book. Choose your group size in the quote form and it will suggest a vehicle, which you can change.
Is there a difference between the 17 seater and the 20 seater?
Not for passengers. It's one vehicle type, and for groups of 15 or more we send the 20 seater, so anyone who needs 20 seats gets 20 seats.
How much luggage fits in a tempo traveller?
About 8 to 10 medium suitcases behind the last row of the 12 & 14 seater, and about 10 to 12 in the 17 & 20 seater. Carrying more or bigger bags? Tell us when you book and we'll plan for it.
Can I hire a tempo traveller for more than one day?
Send your dates and a rough plan for each day on WhatsApp, and you'll get a quote for the whole trip rather than day by day.
Force Urbania
What's the difference between the Urbania and a tempo traveller?
Both are vans with a driver for group travel. The Force Urbania is the newer, more premium model, with a cabin that feels closer to a car, individual reclining seats and USB charging points. Groups usually choose it when the ride is part of the occasion, such as a wedding or a visit by important guests.
Which Urbania will we get, the 12 seater or the 17 seater?
It depends on your group size: up to 12 people travel in the Urbania 12 seater, and 13 to 17 people in the Urbania 17 seater. Choose your group size in the quote form and it will show which one fits.
How much luggage fits in the Urbania?
About 8 to 10 medium suitcases in the Urbania 12 seater, and about 12 or more in the 17 seater. Carrying more or bigger bags? Tell us when you book and we'll plan for it.
Our group is bigger than 17. Can we still use the Urbania?
The Urbania seats up to 17. For a bigger group we'll suggest the 20 seater tempo traveller or a mini bus, or the Urbania alongside a second vehicle.
Mini buses
Do you own the mini buses?
No. Mini buses are supplied by partner operators we work with, and we arrange the booking for you. Our own vehicles are the tempo travellers and the Force Urbania.
How do bookings for partner mini buses work?
Booking and payment for mini buses are through us, under the same cancellation policy. We confirm the bus and driver details on WhatsApp before the trip.
What sizes of mini bus can you arrange?
26, 30, 38 and 40 seaters, all air-conditioned. Tell us your group size and we'll match the bus to it.
How much luggage fits in a mini bus?
Luggage space varies by operator. Tell us how many bags your group has and we'll confirm before the trip.
What if our group is bigger than 40?
We'll arrange more than one vehicle, for example a mini bus plus a tempo traveller, and plan the pickups around your group.
Airport transfers
Which airports do you cover?
Both of Goa's airports: Manohar International Airport at Mopa (GOX) in the north, and Dabolim Airport (GOI) near Vasco in the south.
What happens if our flight is delayed?
The driver tracks your flight, and delays cost nothing extra. The driver waits up to 60 minutes after the confirmed pickup time.
Where will the driver meet us?
Before you land, the driver sends their name, phone number and vehicle number on WhatsApp, and meets the group outside the arrival exit at Mopa or Dabolim.
Will all our luggage fit?
Tell us how many large suitcases you're bringing when you book. The 12 & 14 seater takes about 8 to 10 medium suitcases and the 17 & 20 seater about 10 to 12, and we'll plan around anything bigger.
Can you pick us up from a night flight?
Yes. Pickup and drop are available 24×7, including late-night arrivals and early-morning departures. Night charges apply for driving between 10 PM and 6 AM.
Sightseeing
What isn't included in a sightseeing tour?
The vehicle hire covers your vehicle and driver for the day, with fuel and driver charges included. Entry tickets, the dolphin boat ride, the Mandovi river cruise and the Dudhsagar jeep safari are not included, and tolls and parking are extra.
Which vehicle should our group book?
Up to 14 people travel in the 12 & 14 seater tempo traveller and 15 to 20 in the 17 & 20 seater. The Force Urbania comes as a 12 or 17 seater, and groups of 21 to 40 can travel in a mini bus from our partner operators on any of our tours.
Do you run shared coach (seat-in-coach) tours?
No. All our tours are private hire: the whole vehicle is for your group.
How long does the North Goa sightseeing tour take?
It's a full day of about 9 to 10 hours. Pickup at your hotel or villa is usually between 8:30 and 9:00 AM, and the day ends with sunset at Chapora Fort before the drive back.
What isn't included in the North Goa tour?
The vehicle hire covers your vehicle and driver for the day, with fuel and driver charges included. Entry tickets (for example at Snow Park Goa and Thunder World), the dolphin boat ride from Sinquerim and water sports at Baga are not included, and tolls and parking are extra.
Where do you pick up from for the North Goa tour?
We pick up anywhere in North Goa, from your hotel or villa; pickups from South Goa hotels are on request. Send the address or a map pin when you ask for a quote.
How long does the South Goa sightseeing tour take?
It's a full day of about 9 to 11 hours. Pickup at your hotel or villa is usually between 8:30 and 9:00 AM, and the day ends with the evening river cruise on the Mandovi and the drive back.
What isn't included in the South Goa tour?
The vehicle hire covers your vehicle and driver for the day, with fuel and driver charges included. Entry tickets, such as at the museum and the spice farm, and the Mandovi river cruise are not included, and tolls and parking are extra.
Where do you pick up from for the South Goa tour?
We pick up anywhere in North Goa, from your hotel or villa; pickups from South Goa hotels are on request. Send the address or a map pin when you ask for a quote.
Dudhsagar
Can our vehicle go up to the waterfall?
No. Private vehicles can only go as far as the Kulem checkpoint. From there, the forest department's jeep safari takes you to the falls and back, and it's paid separately.
How long does the Dudhsagar trip take?
It's a full day of about 10 to 12 hours, including the jeep safari. Pickup at your hotel or villa is usually between 6:00 and 7:00 AM.
What isn't included in the Dudhsagar trip?
The vehicle hire covers your vehicle and driver from your hotel to the Kulem checkpoint and back, with fuel and driver charges included. The jeep safari and any entry tickets are not included, and tolls and parking are extra.
Is the jeep safari open all year?
No. The jeep safari closes during the monsoon. We check the safari is open before confirming your trip.
Where do you pick up from for the Dudhsagar trip?
We pick up anywhere in North Goa, from your hotel or villa; pickups from South Goa hotels are on request. Send the address or a map pin when you ask for a quote.
What should we bring?
Water, snacks, a change of clothes, footwear that can get wet, a waterproof bag for phones, and cash for the jeep safari.
Weddings
Can you handle transport for a whole wedding weekend?
Send your schedule with the number of guests for each run: airport arrivals, hotel to venue, the ceremony and departures. We'll suggest which vehicles cover which runs and quote for the whole event.
Do you provide transport for the baraat?
Yes. Tell us the route, the start time and how many people are travelling, and we'll include it in the plan.
Can we decorate the vehicles?
Simple flowers and ribbons are fine, as long as they don't damage the paint. You or your decorator arrange the decoration.
What if we have more than 40 guests on one run?
We'll combine vehicles: tempo travellers, the Urbania, and mini buses from our partner operators.
Group trips
Can a film or shoot crew carry equipment?
Yes. Crews travel with their equipment. Tell us the call times, the locations and how much kit you're carrying when you ask for a quote.
Can several vehicles travel together?
Yes. For bigger groups we can send more than one vehicle with the same pickup time, so the whole group moves together.
Outstation trips
Which places outside Goa do you go to?
Popular trips include Gokarna, Hampi, Kolhapur, Belagavi (Belgaum), Mumbai, Pune and Kerala, and we can take your group anywhere in India, starting from Goa.
Are interstate permits and taxes covered?
We handle the vehicle's permit. State entry tax, tolls and parking are paid by the customer.
What about the driver on overnight trips?
You can arrange the driver's stay, or pay a driver allowance instead. The driver gets proper rest before driving the next day.
How is an outstation trip quoted?
Send the route, dates and group size, and whether it's one way or a return trip. The quote covers the vehicle and driver for the whole trip, with fuel and driver charges included.
Ready to plan your group's trip?
Send your date, pickup point and group size, and we'll come back with the right vehicle and a quote.